Agencies

Referral process:

Referrals before 4pm, Mon – Fri to the relevant Housing Options Team (not Burnley)

Pendle         01282 661661

Hyndburn          01254 388111

Rossendale          01706 836340

Housing Options Teams will:

  • Receive referrals from outside agencies.
  • Contact the Emergency Lodgings Worker to discuss availability.
  • Undertake joint assessments where possible with the Emergency Lodgings Worker to ascertain suitability.
  • Find alternative accommodation if the scheme is full, or the young person not accepted for Emergency Lodgings. 

The Emergency Lodgings Worker will:

  • Undertake joint assessments where possible with the Housing Options Teams to ascertain suitability.
  • Transport young people accepted onto the scheme to a matched placement within East Lancashire.
  • Work with the young person on placement and relevant mediation services to secure a return home where appropriate, or to support the young person in moving on to suitable medium-term accommodation.

The Lodgings Householders will:

  • Be available on a retainer basis according to a planned rota.
  • Endeavour to make a young person feel welcome in their home and support the Emergency Lodgings Worker in working with that young person on placement.