Agencies
Referral process:
Referrals before 4pm, Mon – Fri to the relevant Housing Options Team (not Burnley)
Pendle 01282 661661
Hyndburn 01254 388111
Rossendale 01706 836340
Housing Options Teams will:
- Receive referrals from outside agencies.
- Contact the Emergency Lodgings Worker to discuss availability.
- Undertake joint assessments where possible with the Emergency Lodgings Worker to ascertain suitability.
- Find alternative accommodation if the scheme is full, or the young person not accepted for Emergency Lodgings.
The Emergency Lodgings Worker will:
- Undertake joint assessments where possible with the Housing Options Teams to ascertain suitability.
- Transport young people accepted onto the scheme to a matched placement within East Lancashire.
- Work with the young person on placement and relevant mediation services to secure a return home where appropriate, or to support the young person in moving on to suitable medium-term accommodation.
The Lodgings Householders will:
- Be available on a retainer basis according to a planned rota.
- Endeavour to make a young person feel welcome in their home and support the Emergency Lodgings Worker in working with that young person on placement.

